To be eligible for a refund for purchases made on TingTongs Messenger, you must send us an email at hello@tingtongs.in within 24hrs of your purchase

Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund request within 2 days of receipt of your refund request.

If your refund request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, and may take up to 45 days to reflect back in your account.